Frequently Asked Questions
Find answers to common questions about our services
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General Questions
MOVIXIT is a comprehensive global mobility, visa, and travel solutions platform that uses AI technology to help individuals and businesses navigate international visas, immigration, and travel requirements.
MOVIXIT uses advanced AI algorithms to analyze your profile, assess visa eligibility, and provide personalized recommendations. You can complete assessments, consult with AI experts, schedule appointments, and track your cases all from our digital platform.
MOVIXIT offers both free and premium services. The basic visa assessment is free, while comprehensive assessments and premium consultations require payment. Visit our pricing page for more details.
Visa Questions
We support visa applications for over 50 countries including Canada, USA, UK, Australia, Germany, France, and many more. Check our country guides for specific information.
Visa processing times vary by country and visa type. Student visas typically take 4-8 weeks, work visas 2-6 months, and tourist visas 2-4 weeks. Our AI consultant can provide more specific estimates based on your profile.
Required documents vary by visa type and destination. Common requirements include passport, photographs, financial statements, educational certificates, employment letters, and language test results. Use our document requirements guide for a personalized checklist.
Assessment Questions
Our free assessment provides an initial eligibility indication with approximately 85% accuracy. For a comprehensive, professional-grade assessment with over 95% accuracy, we recommend our paid comprehensive assessment service.
The comprehensive assessment includes a 30-page detailed report, expert immigration review, personalized roadmap, 1-hour consultation, and document checklist. It also includes priority support and case tracking.
Payment & Billing
We accept credit/debit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and cryptocurrency payments for selected services.
Yes, all payments are processed through PCI-compliant payment gateways with SSL encryption. We do not store your credit card information on our servers.
Support
You can reach our support team via email at support@movixit.com, phone at +234 123 456 7890, or through our live chat feature available on the website during business hours.
Our support team is available Monday to Friday, 9 AM to 6 PM (local time). Premium clients receive 24/7 priority support.